ERPs tend to have a wider stakeholder group than most programmes as they touch on every part of the organisation. This requires the PMO team to track more dependencies than normal. This role should have at least a foundation knowledge of project management.
Required Skills
Communications
Striving for customer excellence through collaborating with others, showing excellent communication skills, showing care, empathy, inclusivity, understanding and acting on customer needs.
Required Skill Level
Working: Actively applies knowledge and skills across a broad range of settings.
Data Use
Uses data and insight effectively to monitor operational performance and to inform problem solving, decision making, considering benefits and risks to service delivery
Required Skill Level
Working: Actively applies knowledge and skills across a broad range of settings.
ERP Implementation
Understands the ERP implementation lifecycle and the activities in each stage. Knows the main risks in an ERP implementation and how to mitigate these.
Required Skill Level
Working: Actively applies knowledge and skills across a broad range of settings.
Project Management
Plan and manage a project effectively, understanding dependencies and risks. Maintains good relationships with stakeholders and able to manage the project team effectively to deliver on time to budget.
Required Skill Level
Working: Actively applies knowledge and skills across a broad range of settings.