ERP Champions work at a local level to support their colleagues and teams through the transition to the new system and are vital in the weeks and months after go-live, ensuring that people are supported through the change and gain the skills and confidence to use the new system effectively. They may find the ERP Implementation for Managers training course a useful foundation.
Required Skills
Communications
Striving for customer excellence through collaborating with others, showing excellent communication skills, showing care, empathy, inclusivity, understanding and acting on customer needs.
Required Skill Level
Working: Actively applies knowledge and skills across a broad range of settings.
Leadership
Leading people and managing resources whilst overseeing and supporting operational teams. Leading effectively involves understanding the whole system, its complexity and interdependencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision.
Required Skill Level
Awareness: Has a basic knowledge and capability to apply the skills with some or limited support and guidance.
ERP Implementation
Understands the ERP implementation lifecycle and the activities in each stage. Knows the main risks in an ERP implementation and how to mitigate these.
Required Skill Level
Working: Actively applies knowledge and skills across a broad range of settings.